Job Description
Role: Change Management Consultant
Work location: Arlington TX (Onsite)
Type: Contract
Overview:
- The Change Management Communications Consultant supports stakeholder engagement change readiness and adoption for the SailPoint SaaS Platform Migration and Optimization program.
- This role focuses on understanding stakeholder impacts engaging leaders and employees throughout the change lifecycle and ensuring communication and training efforts effectively support adoption.
Day to Day job Duties:
- Support stakeholder engagement and change readiness activities aligned to project milestones deployment phases and go-live activities.
- Identify impacted stakeholder groups and assess change impacts readiness and support needs by role location and level of impact.
- Partner with change management and training teams to define communication and learning needs that support adoption and sustained use.
- Contribute to the development of targeted communications and engagement materials including stakeholder updates FAQs change impact summaries and go-live support content.
- Develop and maintain identity access management (IAM) specific change and enablement materials including access change explanations role impacts and go live readiness content.
- Translate technical and process changes into clear actionable information that helps stakeholders understand expectations and required behaviors.
- Engage with business leaders subject matter experts and project teams to gather input validate impacts and reinforce sponsorship and alignment.
- Collaborate with training teams to ensure learning approaches timing and reinforcement activities align with change impacts and audience needs.
- Coordinate with internal communications partners to align messaging channels and timing to broader enterprise communication strategies.
- Participate in project and change management working sessions to stay aligned on decisions risks and upcoming stakeholder impacts.
- Track stakeholder engagement communication and training-related deliverables and incorporate feedback to continuously improve adoption outcomes.
Qualifications:
- 7 years in internal communications corporate communications or organizational change management.
- Demonstrated experience producing technical or change enablement content for enterprise technology or SaaS implementations including role based guidance process changes and operational impacts.
- Experience identifying change impacts and translating them into engagement communication and training needs.
- Strong technical writing capability with experience translating IAM security or access related concepts into clear consumable guidance for business and technical audiences.
- Experience working in structured project or program environments.
- Ability to manage multiple priorities and deliverables in a fast-paced setting.
- Strong attention to detail follow through and collaboration skills.
- Direct experience supporting IAM platform migrations (e.g. SailPoint) including access model changes provisioning workflows and post go live adoption support.
- Experience developing change communications or enablement content specifically for security or compliance driven initiatives where accuracy and precision are critical.
- Experience partnering with technical SMEs to validate IAM related communications FAQs and end user guidance prior to deployment.
- Familiarity with formal change management approaches such as Prosci or ADKAR.
- Travel: Not Applicable
- Degree: Bachelors degree OR related field (or equivalent experience).Nice to Have; (But not a must):
- Experience partnering with training or learning teams on enablement strategies.
- Experience supporting global phased or multi-region technology deployments.
Job Tags
Full time, Contract work