Customer Service Claims Support Job at State Side Strategies, Jacksonville, FL

U2RYd21aNDd1bnJUYzNXbmgwUGRrblFpTVE9PQ==
  • State Side Strategies
  • Jacksonville, FL

Job Description

Position: Entry Level Customer Service Claims Support

Overview :  
We are hiring for a Customer Service Claims Support role. The ideal candidates for this position are recent college graduates or entry level applicants interested in gaining experience in client relations, account management, and communications. Great opportunities for professional development and career growth. No experience required. Over the years, we have hired some of the best auto glass technicians and claims support reps in the state. Their knowledge of the industry, on-the-job experience and strong work ethic have propelled us to the top of the industry and solidified our reputation as the best mobile auto glass replacement company currently serving Florida.

Daily Duties of the Entry Level Claims Support :
  • Perform account management responsibilities - including being the client’s main contact, and handling paperwork as well as customer issues
  • Work with national insurance companies to call in each claim, submit the customer information and complete the invoice (paperwork)
  • Provide top-notch customer service by maintaining a dedication to meeting the expectations and requirements of internal and external customers
  • Set up appointments for installation and technician team
  • Maintain professionalism in all verbal and written communications
  • Participate in daily meetings and in-office impact sessions
  • Provide leadership to others through example and sharing of knowledge/skill

Requirements of the Entry Level Claims Support:
  • All majors encouraged to apply – No degree requires
  • Excellent student mentality and ability to learn new strategies and business techniques
  • Ability to understand client and business partner needs and challenges and apply creative and logical approach to identify solutions
  • Excellent communication, customer service, and problem-solving skills with the persistence to resolve problems completely
  • Ability to effectively operate with high energy and flexibility in a fast paced, constantly evolving team environment
  • Excellent interpersonal skills including written and oral communication
  • Self-motivated and self-directed

 

Job Tags

Full time, Work at office

Similar Jobs

Fox Carriers

9-15 Ft Freight Cargo/Sprinter Van DOT Owner-Operators Job at Fox Carriers

 ...are trained to secure the best loads available on the market and help maximize your weekly earnings. Additional advantage: TWIC card or Hazmat endorsement gives access to more load opportunities and higher earning potential. Join our team and get the stability... 

YMCA of Honolulu

Teen Specialist Job at YMCA of Honolulu

 ...DURATION: May 16, 2026 - August 1, 2026 POSITION SUMMARY: The Teens Specialist Role falls under the umbrella of Activity...  ...their personal and professional development, and must be a stellar model for what it means to have the enthusiasm, proper boundaries, and... 

Aramark

Peer to Peer Student Marketer - Dining Services at Jacksonville University Job at Aramark

 .... The Peer-to-Peer Marketing Intern must be a student at this university/college. SCOPE OF ROLE: Peer-to-Peer Marketing Interns...  ...platforms. Experience in graphic design programs such as Adobe Creative Suites and/or Canva. Marketing, Business, or Communications... 

Gpac

Quality & Food Safety Manager Job at Gpac

The Quality & Food Safety Manager is responsible for developing, implementing, and continuously improving the company's Quality, Food Safety, Sanitation, and Regulatory programs. This role ensures production operations - from raw materials through finished goods - meet... 

State of Connecticut Department of Transportation

Information Technology Analyst 1 (40 Hour) Job at State of Connecticut Department of Transportation

 ...The State of Connecticut, Department of Administrative Services ( DAS ), Bureau of Information Technology Solutions (BITS), is currently accepting applications for an Information Technology Analyst 1 position in the Agency Success unit. WHAT WE CAN OFFER YOU...