Electronic Repair Technician Job at Videndum plc, Cary, NC

VGRQOG1KZzd1M3JlZDNPaWlVUFhuSDRoT0E9PQ==
  • Videndum plc
  • Cary, NC

Job Description

SmallHD– Who are we?

SmallHD designs and manufactures cutting-edge display products for both the independent filmmaker and cinema industry. Our monitors are being used worldwide to consistently provide creative professionals with real-time confidence in their image. SmallHD products are known for their durability, premium display quality, and incredible user interface.

What will I be doing?

You will provide SmallHD customers after-purchase repair support extending to hardware, firmware, software and services developed by SmallHD. You will use tools and technology to diagnose issues, make recommendations for repair or replacement and test any new parts that are installed.

A typical day might include the following

  • Accurately and efficiently diagnosing and repairing SmallHD products down to the component level.
  • Troubleshooting issues and communicating effectively with customers and internal teams to ensure effective repair processes.
  • Prioritizing multiple concurrent repair tasks and adapting to different scenarios to ensure timely and efficient product repair.
  • Collaborating with other technicians and departments to identify and implement process improvements to enhance product quality, reliability, and customer satisfaction.
  • Maintaining accurate and detailed records of product repairs and customer interactions to ensure effective communication with internal teams and customers.
  • Adhering to all safety and quality standards and procedures to ensure product safety and reliability.

Qualified candidates must have

  • High school diploma or equivalent
  • 3-5 years of experience in electronic assembly, troubleshooting, and repair
  • Ability to read schematics and understand advanced electrical principles
  • Detail-oriented with good communication skills
  • A collaborative, team player approach to solving problems
  • Ability and willingness to learn new processes
  • Experience with CRM and ERP software preferred (SalesForce & xTuple knowledge is a plus)

More important information for you

  • This position is based in the Cary, NC office
  • Reporting to Service Program Manager
  • This position full time

Why SmallHD?

  • Great people, great work environment
  • Health Insurance (incl.dental and vision)
  • 401(k) Matching, Unlimited PTO, Free Snacks/Drinks/Coffee
  • Fun events throughout the year

A fast-growing company with room to grow

Job Tags

Full time, Work at office, Worldwide

Similar Jobs

Team Perio

Dental Sterilization Technician Job at Team Perio

 ...by the goal of helping as many patients as possible experience dental surgery in a positive way. We pride ourselves on maintaining a...  ...time position with benefits. Responsibilities of Sterilization Technician Prepare all treatment rooms for safe, predictable, and high-... 

Terroni Beverly

Server/Host Job at Terroni Beverly

 ...We're currently looking for servers & hosts to join us at our Terroni location on Beverly Blvd! The Terroni team iswarm, enthusiastic and passionate about authentic southern Italian food and providing welcoming service. Our goal is to provide exceptional hospitality... 

NIVA Health

LPN/LVN Mobile Wound Care Nurse Job at NIVA Health

 ...Mobile Wound Care Nurse (LPN/LVN) Field-Based | Full-Time Estimated $35 - $39 per hour Heal Where It Matters MostRight at Home NIVA Health is growing, and were looking for compassionate, motivated Licensed Practical/Vocational Nurses to join our Mobile... 

UPS

Exports Coordinator - Marken Friday-Tuesday 9am-5:30pm Wed/Thurs Off Job at UPS

 ...on job-related knowledge, skills, and education/training and a candidates work experience. Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care... 

Anytime Fitness

Group Fitness Instructor Job at Anytime Fitness

An Anytime Fitness Group Fitness Instructor focuses primarily on helping all members get to a healthier place" by teaching group classes such as Zumba, Yoga, Pilates, etc. A Group Fitness Instructor must possess the knowledge, skills, and abilities to create and conduct...