German Speaking Contact Centre Agent in Malta | Monday to Friday Job at NORTHBRIDGE/Talents, Louisiana

VDlId21KQSt0M1RaZW5LbWhFVFJrbndsUFE9PQ==
  • NORTHBRIDGE/Talents
  • Louisiana

Job Description

LOCATION: Malta (On-site)
LANGUAGES REQUIRED: German (C2) and English (C1)
SCHEDULE: Monday to Friday, rotating 8-hour shifts between 09:00 and 18:30
START DATE: 20 April 2026

About the Role

Become part of a German-speaking customer support team for a well-known international airline. In this position, you will act as the main contact for customers, providing assistance with professionalism and efficiency.

Key Responsibilities

  • Manage incoming customer interactions in German across various channels (phone, email, chat, and social media)
  • Support customers with flight bookings, reservations, and general travel enquiries
  • Resolve issues promptly while maintaining high service quality standards
  • Follow company procedures and escalation processes when necessary

Candidate Profile

  • Fluent German (C2 level)
  • Advanced English (C1 level)
  • Excellent communication and customer service abilities
  • EU documentation required

What We Offer

  • Competitive salary package (see details below)
  • Monday to Friday schedule – no weekend work
  • On-site role based in Malta
  • Stable, long-term opportunity with a reputable international employer

Additional Benefits:

  • Performance bonus: up to €2,000/year (paid quarterly, after 6-month probation)
  • Language allowance: €250/month (after training)

Role Overview

As a Customer Support Advisor, you will receive full training to assist passengers through multiple communication channels. Your role will include helping with bookings, handling enquiries, and ensuring a smooth travel experience.

Job Tags

Trial period, Monday to Friday, Rotating shift

Similar Jobs

Brasco International

Custom Job Shop Builder/Assembler-Manufacturing Job at Brasco International

 ...innovative company as a builder and contributor to the creation and manufacturing of high-quality shelters. Our team values adaptability and...  ...environment. In this role, you will be responsible for assembling various parts of shelters, such as roofs and lights, using hand... 

TeamGlobal

Sheet Metal Mechanic III Job at TeamGlobal

 ...Job Description The Aircraft Sheet Metal Mechanic performs structural inspections, repairs, fabrication, and installation activities on aircraft sheet metal components and assemblies. This position supports aircraft maintenance operations by completing structural repairs... 

Moffitt Cancer Center

Chaplain Job at Moffitt Cancer Center

 ...Minimum of 2 years experience in a setting such as, but not limited to, hospital, hospice, long-term care facility; religious institution, center of worship. Must complete Board-Certified Chaplain (BCC) within 3 years of hire, or upon transfer into FT/PT status, from... 

Optimal Dispatch Service LLC

Owner-Operator Truck Drivers Needed - Nationwide Freight Job at Optimal Dispatch Service LLC

 ...equipment seeking consistent freight coordination. Operations are supported through structured dispatch systems...  ...after delivery Qualifications: CDL and owner-operator status Truck ownership (any trailer or power-only) Organizational and communication skills... 

Memco

Scaffold Foreman Job at Memco

 ...MEMCO is looking to hire a Scaffold Foreman in Atlanta, GA! Pay: $26-31/hr. Schedule: Monday-Friday FT and Long-Term Job Overview: MEMCO is hiring an experienced Scaffold Foreman to lead erection and dismantling crews on commercial and industrial projects...