Job Description

Job Description and Duties

Why join CalHR?
The California Department of Human Resources (CalHR)was named a 2026 Gallup Exceptional Workplace Award winner for strengths development, a national recognition of organizations that build cultures helping people do their best work. This honor reflects our department-wide investment in a strengths-based workplace that supports growth, leadership and a stronger employee experience. Join CalHR to work in an environment that prioritizes professional development and public service.

The California Department of Human Resources (CalHR) is the pillar of human resources management for all state employees. Our success is made possible by the hard work of more than 400 CalHR team members who serve as trusted advisors to our strategic partners and the public. If you are interested in providing exceptional human resource services and guidance, CalHR is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact while working alongside passionate professionals.  Get to know us more here!

CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding.

This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role

Named a 2026 Gallup Exceptional Workplace Award winner, it is an exciting time to join the California Department of Human Resources (CalHR), Benefits Division, where you will contribute to a team dedicated to fostering a respectful, engaged, and forward-thinking workplace. As the Benefits Administrative and Policy Analyst within the Policy Oversight and Management (POM) section, you will play a key role in shaping statewide personnel practices by monitoring and tracking compliance, managing complex inquiries, and providing consultation and policy guidance. The POM section oversees several essential statewide programs, including the Third Party Pre-Tax Parking Reimbursement Account, State-Owned Housing, Commute Programs (Mass Transit, Vanpool Bicycle), Travel and Relocation. In this role, you will make a meaningful statewide impact.

Under the direction of the Manager I, the Analyst II is part of the Policy Oversight & Management (POM) Section, serving as the Policy & Administrative Operations Analyst. Performing with a high degree of responsibility and independence, on a variety of analytical and project tasks to include direct support to the Chief and Assistance Division Chief (ADC), effectively balancing the administrative and project workload to deliver premier services.

How to Apply

Information about applying for a state job can be found here:  Three Steps to a State Job . If you’re interested in exploring additional job opportunities at CalHR, please reach out to our recruitment team at CalHRTalentEngagement@calhr.ca.gov . We’d love to hear from you!

You will find additional information about the job in the .

Working Conditions

• Career Development: CalHR provides continuous learning and training opportunities to support personal and professional growth, including two Professional Development Days per fiscal year. 
• Location:  CalHR is centrally located near the Ice Blocks in downtown Sacramento, with many dining and shopping options nearby. 
• Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together. 
• Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration. 
• Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts. 

This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. This is subject to change based on operational needs.

Special Requirements

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. In your responses to each question, please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.

1. Describe how you ensure effective communication and coordination between leaders and stakeholders in a high-pressure environment? Please provide examples of your experience serving as a point of contact and attending meetings on behalf of senior leadership.
2. Describe a situation where you were responsible for coordinating details for multiple projects simultaneously. How did you prioritize tasks, work with others and ensure timely completion of deliverables while maintaining accuracy and attention to detail?
3. Please share an example of a time you were assigned to a task that required you to gather information from multiple sources. What method did you use to gather and validate all relevant information/data? What was the outcome? How was success measured?

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to build cooperative professional relationships across multiple organizational levels through written and verbal communications; navigating and resolving any conflicts
• Experience completing assignments timely and meeting deadlines
• Experience delivering presentations and facilitating meetings, with a customer centric approach
• Excellent organization and time management skills
• Ability to apply systemic, conscientious and thoughtful methods to decision-making resulting in ethical outcomes
• Demonstrates high integrity, open-mindedness, flexibility, tact, and dependability in all workplace activities
• Applies critical forward-thinking skills with a customer-service oriented approach
• Knowledge of administration of employee benefits
• Experience using modern office methods and equipment, including Microsoft Outlook, Word, Excel, Teams, Project and Adobe Acrobat
• Supports the department’s Equal Opportunity (EEO) initiative and demonstrates an unwavering commitment to diversity, equity, and inclusion.
• CalHR employees are expected to model and support CalHR Core Values.

Benefits

CalHR ensures that all state employees, retirees and their dependents have access to competitive, quality and affordable benefits. Please visit our new Benefits website at   for more information!

Additional Application Information

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

• Electronic Submission: Application and any required applicable documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement. 
• U.S Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement. 

Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Per CCR 249.3 we may fill additional positions from this recruitment.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be included. Please see the Special Requirements section for instructions.

Job Tags

Permanent employment, Full time, Work at office, Remote work, Relocation, 2 days per week

Similar Jobs