Job Description

Location

United States

Employment Type

Full time

Location Type

Remote

Department

Clinical Care

About 9amHealth

9amHealth is specialized cardiometabolic care, a first of its kind, whole body approach to preventing and treating diabetes, obesity, high blood pressure, and hypertension. We offer custom care plans, fast medication, and expert guidance to help our patients live healthier every day. 9amHealth was founded in 2021 by the team behind mySugr and is backed by 7Wire Ventures, Human Capital, Founders Fund, and Define Ventures.

What it is

We are looking for an RN to deliver patient centered health coaching and chronic disease management via chat, phone, and video. This role includes triaging symptoms, providing education on diabetes, hypertension, hyperlipidemia, and weight management, coordinating care with providers and cross functional teams, and documenting patient care accurately in a telehealth setting.

For you, caring for people with chronic conditions like diabetes and obesity isn’t a job, it’s a calling. You live and breathe it. You feel a deep desire to be a force of positive change, for the individuals you care for, but also within the field of cardiometabolic health at large. You speak compassionately but earnestly, committing yourself fully to helping people understand their conditions, but also have faith in what’s possible with the right support and resources.

You act from a place of empathy, always: taking the time to ask tailored questions, and get into the weeds with people to find the right solutions for them. In turn, the people you care for see you as a confidante. They turn to you because they know you’ll listen, and because they know that when they ask for help, you’ll go the extra mile to help them thrive.

Our Registered Nurse Clinical Care Specialists provide direct care and education to patients with chronic cardiometabolic conditions, working closely with our Providers.

What you’ll do

• Deliver patient centric health coaching that integrates medical needs with patient preferences.

• Triage patient reported symptoms and side effects according to internal protocols, escalating to Providers when appropriate.

• Provide comprehensive diabetes, hypertension, hyperlipidemia, and weight management care and education via chat, phone, and video.

• Coordinate care seamlessly between patients, providers, support teams, and cross-functional clinical team members.

• Create consults that align with 9amHealth’s internal protocols for Providers.

• Document patient care accurately and consistently to meet internal standards.

What you’ll need

Qualifications

• Strong empathy, communication, and patient-centered care skills

• Bachelor of Science in Nursing (BSN) required

• Active Registered Nurse license in good standing, with ability to obtain additional licensure if needed

• Certified Diabetes Care and Education Specialist (CDCES) or willing to pursue if not currently certified

• 3+ years of direct patient care in an ambulatory or telehealth setting

• Adaptable, self directed, and comfortable working independently

• Proficiency with digital tools for care delivery

• Flexibility to participate in rotational weekend or holiday coverage

• A HIPAA compliant, distraction free workspace

What you can expect at 9amHealth

At 9amHealth, you'll join the exciting environment of a startup with the stability of highly experienced founders that have successfully built a business from scratch. We foster a collaborative learning mindset and a passion for improvement. You'll work with a brand-new product alongside a small, flexible team of people eager to shape technology, infrastructure, and culture.

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

We offer competitive compensation and benefits – including health, vision, and dental plans and 20 vacation days (for full-time employees). Some employees work from home, and some in the office, but we appreciate team members willing to work from and travel to the office as needed.

Our commitment to diversity and inclusion

Diabetes disproportionately impacts BIPOC (black, indigenous, and people of color) communities. We are committed to creating a workforce that reflects our patients and creating a positive healthcare experience for them. We welcome applications from people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and foreign-born residents.

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