Job Description

Job Location: Hershey, PA

Hershey, PA preferred. Open to remote.

ROLE OVERVIEW:

Key role in leading the functional specific collaboration and delivery with 3rd party partners to collectively deliver a) design/enhancement of parts of our business processes in the Global Template, b) development of the related functional design within the S/4 ecosystem for these business processes , and c) support the implementation and deployment of enhancements/changes in the system and processes including testing and training. The ideal candidate will possess a strong background in CPG, strong business process and functional design experience in the context of SAP S4 HANA, along with strong design and initiative leadership experience, and a strong passion for automation, digitization, and continuous improvement. A successful candidate will effectively leverage 3rd party capabilities and services to address opportunities to create business value.

ACCOUNTABILITIES:

• Business Process and Functional Design: Lead the design for respective E2E business processes and the related S/4 functional design. Collaborate with/lead our Business SMEs and 3rd parties.
• Business Process Digitization and Automation: Identify digitization and automation opportunities. Lead the automation and digitization design for respective business processes (business process and functional design) using the appropriate technologies and features within & beyond the SAP S4 HANA ecosystem.
• Implementation and Testing: Oversee/Manage the implementation process in close collaboration with our 3rd parties. Lead the creation & documentation of test scripts and execute test scripts. Ensure required tests are executed in compliance with policy – including regression testing. Oversee the portions of UVT within the respective business areas and collaborate with our Business SMEs and 3rd party throughout. Support test automation.
• Leadership: Lead the execution/implementation of medium to large initiatives ($5-7M) from design to deployment. Execute without or very limited project mgmt. or scrum support.
• Performance Monitoring: Lead the design & implement key performance indicators (KPIs) to monitor the health and performance of the respective business processes and systems. Leverage data and analytics to identify improvement
• Collaboration: Collaborate with our 3rd parties to leverage their expertise and support to design and implement the enhancements, digitization, and automation of our processes.
• Documentation and Training: Ensure business, functional, and system design documentation is up to date. Enhance/develop training materials and execute training sessions to ensure end-user proficiency and compliance.
• Stakeholder Management: Be a key part in the stakeholder management across the enterprise including executives.
• Sustained business process and system stability.
• Ensure system upgradability due to appropriate customizations.
• Required documentation (business process, functional, training, testing) is in solid shape
• Reduce cost to serve and manual errors by leveraging process digitization.
• Design and implement business process and system changes and enhancements in close collaboration with the business and technology community. Ensure buy-in and support for changes.

Qualifications

• Business Process & Functional Design: As an experienced and skilled problem solver & leader design our end-to-end business processes with a strong focus on digitization & automation to reduce cost to serve, error rate, and speed to market. Develop the business process and functional design while leveraging the S/4 ecosystem capabilities to limit core S/4 customizations. Work closely with our business SMEs and stakeholders to ensure support and buy-in for the changes. Collaborate with our technical experts to ensure an effective technical design.
• Testing and Deployment: Lead the testing process by ensuring the required test scripts are created and executed as needed. Be a key decision maker/approver in the deployment process. Ensure required compliance documentation is created and stored. Support the deployment and hypercare process as needed.
• Documentation and Training: Ensure the required documentation (business design, technical design, training material) is developed/enhanced/stored and accessible as needed. Support the development of training material and the execution of training as needed.
• Cross functional work: Collaborate with the Business SMEs and the technical team from developing the process design to deploying the technical and process solution.
• Management of initiatives/deliverables: Experienced in the deliverable (agile or waterfall) of medium to large initiatives from design to deployment without the need for scrum or project mgmt. support.
• Strong Stakeholder Management: Experienced in managing stakeholders across the enterprise across all levels up to Executives.

Experience & Education:

• Required Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering or related field. Advanced degree (MBA, Master in STEM) a big plus. Mix of Business and STEM degrees a big plus.
• Required 10 years experience in business process and functional design in S/4 landscape:
• Previous consulting experience in a top IT or Mgmt Consulting firm preferred
• Experience in Finance, RTR, Product Costing and Supply Chain Accounting processes preferred.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

Job Tags

Full time, Local area, Remote work

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