Job Description

Job Description and Duties

Under general direction of the Public Health Applications and Technology Section Chief, the Information Technology Specialist (ITS) II, serving as the Senior Project & Contract Manager, leads complex, multi-stakeholder information technology (IT) initiatives across the full Systems Development Life Cycle (SDLC) and manages the end-to-end procurement and vendor lifecycle for Maintenance & Operations and related technology engagements. The ITS II ensures delivery excellence through strong communication, facilitation, and governance—presenting to executive bodies, reading the audience, listening to stakeholders, and translating technical information into clear, actionable reports and documentation.

Key responsibilities include:

• Project Leadership (SDLC): Plan, execute, monitor/control, and close complex IT projects using PMI/CDT/CDPH standards and Agile/Waterfall/hybrid methods; maintain risks, issues, actions, and decisions (RAID) logs, status, and dashboards; drive issue resolution and decision-making.
• Governance & Stakeholder Engagement: Facilitate and present in Architecture Review Board, Steering Committee, and project governance forums; prepare executive-level briefings, status reports, and technical deliverables; ensure alignment to enterprise architecture, security, and modernization strategies.
• Contract & Vendor Management: Lead development and management of Statements of Work (SOWs), Work Order Authorizations (WOAs), activity reports, scoring criteria, deliverable tracking, and acceptance; oversee vendor performance, service level agreements (SLA) compliance, and processing in coordination with programs and fiscal/Accounting.
• Procurement & Compliance: Coordinate IT procurements from initiation through closeout; ensure adherence to Department of General Services/California Department of Technology/State Contracting Manual/CDPH standards; track software/hardware renewals and resolve contract issues.
• Communication & Documentation: Produce high-quality technical documents, user guides, and executive summaries; tailor presentations and written materials to technical and non-technical audiences.
• Collaboration & Mentorship: Partner with enterprise architects, security, integration teams, and program leaders; mentor junior project managers/staff on project/contract management practices.

The ITS II performs duties within the Information Technology Project Management and Business Technology Management domains.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Working Conditions

Telework Information :

This position may be eligible for telework up to three (3) days per week and is required to report in-person to the designated headquarters office location a minimum of two (2) days per week. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) .  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # 506820 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Proven ability to lead the design and architecture of enterprise applications and integrations.
• Demonstrated ability to lead complex IT projects across the SDLC, applying PMI/CDT/CDPH standards and Agile/Waterfall/hybrid methodologies.
• Advanced contract and vendor management experience: drafting SOWs/WOAs/activity reports, deliverable acceptance, SLA oversight, renewal tracking, and closeout.
• Strong grounding in IT governance, standards compliance, enterprise architecture alignment, and security practices.
• Exceptional communication and facilitation skills—able to present, listen, synthesize feedback, and tailor content for executive and technical audiences.
• Proficiency producing executive-level reports, dashboards, and clear technical documentation that drive informed decision-making.
• Strategic and tactical problem-solver who navigates ambiguity, drives consensus, and delivers outcomes in complex stakeholder environments.
• Experience collaborating across architecture, security, integration, and program teams; mentors junior staff and promotes best practices.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire (SQ) Instructions:

A completed Supplemental Questionnaire (SQ) must be submitted in order to be considered for this position. The SQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SQ should be typed, no more than two pages in length, with a font size no less than Arial 11-point with 1-inch margins. Please answer the questions in the order as they appear below. Please note, resumes do not take the place of the SQ.

Q1: Describe a complex IT project you led end-to-end. Include your role, methodology (Agile/Waterfall/hybrid), governance forums engaged, how you managed RAID, and the outcomes delivered.

Q2: Provide an example where you drafted or managed SOWs, WOAs, activity reports, deliverables, and SLAs/SLOs for a vendor. How did you measure performance, handle disputes, and ensure timely payment?

Q3: Describe a time you presented complex technical or contractual information to a non-technical governance body (e.g., Steering Committee). How did you read the audience, adjust messaging, and secure decisions?

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Please see Supplemental Questionnaire instructions below at end of posting .  Any applications received that  do not provide a written response to the SQ may be rejected .

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