Contact Centre Agent German speaking | Monday to Friday Job at NORTHBRIDGE/Talents, Louisiana

U3RYL201QTd0M0hmY25PbWgwRFJrbmdtT3c9PQ==
  • NORTHBRIDGE/Talents
  • Louisiana

Job Description

German Airline Customer Support Advisor  
Malta | On-site

  Working Schedule:

Monday to Friday | Rotational 8-hour shifts between 09:00 – 18:30
No weekend work

About the Role

Step into the world of international aviation by joining a German-speaking customer support team for a leading global airline. As the first point of contact, you'll play a key role in delivering smooth and professional support to passengers, ensuring a seamless travel experience from start to finish.

Your Responsibilities

  • Manage inbound customer interactions in German via phone, email, chat, and social media
  • Support passengers with flight bookings, cancellations, and rescheduling
  • Handle inquiries related to baggage, refunds, and travel documentation
  • Assist with check-in and boarding issues to ensure hassle-free travel
  • Provide guidance on travel policies, visa requirements, and airline regulations
  • Resolve customer concerns efficiently while maintaining high service standards
  • Escalate complex cases when necessary, following internal procedures
  • Keep accurate records of all customer interactions
  • Stay informed on airline updates, promotions, and industry trends
  • Participate in ongoing training and development programs

What We're Looking For

  • German proficiency at C2 level 
  • English proficiency at C1 level
  • Excellent communication and customer service skills
  • Problem-solving mindset with attention to detail
  • Valid EU documentation required

What's in It for You

  • Competitive salary package (details provided during recruitment process)
  • Structured Monday to Friday schedule – enjoy your weekends free
  • Full on-site experience in Malta
  • Comprehensive training and continuous learning opportunities
  • Long-term career prospects within an international company

Ready for Take-Off?

Launch your career in the aviation industry and be part of a team that connects people across the world. Apply now and start your journey in airline customer support!

Job Tags

Monday to Friday, Shift work

Similar Jobs

Universal Logistics Holdings

Yard Hostler Driver Job at Universal Logistics Holdings

 ...industry, while serving our customers and people with utmost respect and integrity. We are currently hiring for the position of Yard Hostler Driver. This role is essential to the daily operations of our terminal and is responsible for the safe and efficient movement of... 

Sportsman Boats Mfg.

Aluminum TIG Welder Job at Sportsman Boats Mfg.

 ...We are looking for an Aluminum TIG welder who will supportthe manufacturing and fabrication process of Sportsman Boats with emphasis on aluminum. What you will do : Buildt-tops, rod holders, leaning posts, etc. meeting high quality standards and daily production... 

Advanced Motion Controls

IT Technical Support Specialist Job at Advanced Motion Controls

 ...Salary: $81,120 - 101,920 per year Requirements: Minimum of 4 years of hands-on IT support or systems administration experience. Proficient troubleshooting abilities with Windows systems and networking concepts including TCP/IP, DNS, DHCP, and VLANs. Excellent... 

ManTech

Cyber Security Engineer Lead Job at ManTech

 ...or at least 4 years of additional experience in place of a degree. I expect you to have 5 or more years of experience in the cyber security field. Experience with Linux operating systems is essential. You should possess knowledge of general operating system... 

Racine Unified School District

26-27 Social Studies Teacher Job at Racine Unified School District

 ...Vacancy Details Title 26-27 Social Studies Teacher School/Building Mitchell K-8 Campus Number of Openings 1 URL N/A Close Date (11:59 p.m. Central) Open until filled Contact Name Susan Hahner Title...