Job Description

**About Our Client **

Our client is a pioneering automotive services organization committed to redefining how people move. With a focus on innovation, quality, and user experience, they collaborate across industries to develop transformative solutions that respond to evolving urban needs.

**About the Role **

What You’ll Be Doing:

• Champion and evangelize best practices for ServiceNow development and administration.
• Act as a technical lead on projects
• Serve as the Subject Matter Expert on ServiceNow, focusing on ITAM, ITOM, and integration capabilities.
• Collaborate closely with the platform owner and architect to design, develop, refine ServiceNow functionalities, and ensure the platform performs seamlessly and meets business needs.
• Engage with stakeholders to understand requirements, design workflows/processes, and deliver consistent support.
• Partner with IT Applications Administrators to ensure ServiceNow performs seamlessly and meets business needs.
• Dedicate time for continuous learning to remain updated with new ServiceNow modules and features, adapting to the company's growth trajectory.

**About You **

Required Qualifications:

• Extensive ServiceNow development and administration experience, ideally spanning 6+ years, focusing on ITAM, ITOM, integrations, Flow Designer, Scoped applications, and Automated Testing Framework.
• ServiceNow Certified Application Developer certification is preferred.
• Strongly desirable: Certification in Hardware or Software Asset Management.
• Bonus: HR Service Delivery certification.
• Demonstrated ability to orchestrate productive meetings, set clear user expectations, and evangelize ServiceNow best practices.
• Stellar communication and interpersonal skills, with a knack for translating complex concepts into digestible insights.
• A pronounced sense of responsibility and a drive for continuous evolution and learning.

**About Cinder

**

You should be proficient in:

• IT Infrastructure Hardware Experience

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