Job Description

Position Title: ServiceNow Technical Lead

Position Location: Salt Lake City, UT
Duration – Contract-to-Hire after 6 Months
Employment Type - This is for W2 Employment

Key Qualifications:

• Experience:
o 8+ years of experience in ServiceNow development, implementation, and administration.
o Proven track record in managing CMDB, Discovery, and Service Mapping activities.
o Significant experience in ServiceNow upgrade activities and platform maintenance.


• Technical Skills:
o Proficiency in scripting languages (JavaScript, Glide scripting).
o Expertise in ServiceNow modules: CMDB, IT Service Management (ITSM), IT Operations Management (ITOM) -- Discovery, Service Mapping.
o Knowledge of integration methods (REST/SOAP APIs, MID Server configurations).
o Familiarity with ServiceNow reporting and dashboard creation.


• Leadership Skills:
o Experience in leading teams across onshore and offshore locations.
o Strong communication, stakeholder management, and presentation skills.


Preferred Qualifications:
• ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in CMDB, ITOM, or other relevant areas


• Education: Bachelor’s degree in computer science, Information Technology, or a related field.

Please apply to the job if you are interested and have the experience to raghu.ganesan@systemone.com

#L1 - RG1

#M1

Ref: #404-IT Pittsburgh

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